Wednesday, 19 March 2014

Rightsourcing: how to benefit from offshoring IT

This is the opening gambit of a guest publication by Nick Drewe of Market Dojo on the highly respected Information Age magazine, whose objective is to help their readers become more confident and successful in their use of technology, in their choice of suppliers, and in their management of people and partners.  The article discusses why offshoring IT was the right choice for Market Dojo, but wasn’t without its challenges.

On 12 March 2014, the World Wide Web commemorated its 25th birthday. The internet has evolved to enable our corporate world to globally communicate in real-time via a diverse set of media.

We have never been better equipped to implement strategies that stretch across all continents of the planet. Even start-ups working from their local cafe can build businesses with global operations, something that was near impossible pre-internet.

The benefits to offshoring IT requirements are clear. The average cost for an equally skilled web developer in India is a third of that in the UK. Continue further east to Indonesia and it’s possible to halve the cost again. In some cases, even Indian companies offshore their IT services to Indonesia.

Offshore services can be purchased on a rolling monthly basis, and so, should a particular contractor not fulfill the obligations, another can be sourced. This is a much less risky and less costly process than trying to hire, house, equip and train your own employees. It gives a business real scalability, as it can flex its resources from one month to the next across a broad range of services – be it hosting, software testing, web development, project management, quality assurance or customer services.

However, there are recognised challenges....[read the full article here]

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