Monday, 6 July 2015

Release of Multi-Evaluator scoring

We are delighted to announce another new feature to our tool for multi-evaluator scoring of proposals, available today.

The development was another successful collaboration with a client of ours who generously contributed to one-third of development costs to help us allocate a development team without delay, in return for extended licencing terms.

The enhancement allows you to invite multiple stakeholders, or even groups of stakeholders, to score participant responses.  You can invite the stakeholders to score specific sections or the entire questionnaire.  The tool will automatically send the scorers their invitation to the event as well as notifications when new responses are available for them to score.

The owner of the event can clearly see which scorers have not fulfilled their duty so they can chase up the task.

Should more than one stakeholder score a particular section or questionnaire, the tool will automatically average the scores to carry forward into your weighted tender or overall evaluation.

Stakeholders will only be able to view the questionnaire or section that they have been invited to score, thereby keeping their process very simple.  Of course if you'd like them to view more of the tender, you can do so using our User Hierarchy.

Lastly we have a neat 'Comments' button so scorers can share their feedback on any particular question for the event owner to take into account.

There is a slight surcharge of 10% on top of your existing licence fees to enable this feature but in return you can have unlimited scorers assisting you with your evaluations, all supported to the highest level by the Market Dojo team.

We hope you enjoy!

About: Market Dojo provides accessible eSourcing software. Find out more at

Friday, 3 July 2015

2015 West of England Business of the Year Awards

A massive thanks to PWC and the invitation to the annual awards.  A very well run black tie event in the  Passenger Shed next to Temple Meads station with guest presenter Ian Axton of ITV West.

There was a great intro by the Wallace & Gromit's Children's Charity which is a national charity raising funds to improve the lives of sick children in hospitals and hospices throughout the UK .  Collections we made during then event with the promise to embarrass some PWC folk by getting them dressed up as sheep for the end of the night. It was the precursor to more than a few Shauns ready to appear in the city.  [Please give generously]

There were also some deserving finalists and in the two categories the final winners were the Devon Air Ambulance Trust and also Botts Limited.  The event was accompanied by some videos of each of the finalists that we'll have to admit were very professionally constructed and the event was also to be broadcast on ITV West  [I am sure we will be household names very soon!].  

Unfortunately this was not the year of the Dojo but we have high hopes for the next.

About: Market Dojo provides accessible eSourcing software. Find out more at

Wednesday, 17 June 2015

The cross functional nature of marketing

A traditional view on marketing was to simply split it by indirect and direct marketing.  Indirect is where you are not going direct to a client and direct is where you are. Both are there to create leads. Sales would be the conversion of those leads to opportunities and hopefully sales.

However, increasingly we will see terms out there such as inbound marketing and search engine optimization.

Are these terms just re-badging of the traditional all encompassing models for specific areas.  For example, Inbound marketing is a mixture of picking off parts of indirect marketing (i.e. landing pages) and direct marketing (i.e. email automation). SEO is simply about improving your organic search.  

So it might be useful to put together an all encompassing, collectively exhaustive table. It is also helpful to cross reference how the various techniques can help with your strategy.

Indirect marketing tactics can help with your overall game plan in one of four ways.  Three of these are related to how people find you: through paid ads, referrals or backlinks, organic search. The fourth one refers to how prospects interact with your website.

Each of the various Indirect tactics can affect your different strategic imperatives.  To give you some examples:

Social media and video can obviously help with your referrals from youtube. They can be used embedded in the paid ads or on your website.  Also as google analyses their website traffic, this will ultimately help with organic search.

Landing pages are great for specific adverts but can also help with specific content on your website and as above ultimately help with organic search.

Keyword density is really focused on assisting with organic search improvements and again with website conversion through appropriate content.

All in all it takes a hand in each of these tactics to improve your marketing strategies.  There is no magic bullet (unless you hit that viral masterpiece - good luck!)

We live in times where search engines are looking for good content that attracts and engages visitors, and keeps them on your site.  The strategies you focus on and the tactics you use need to be examined with constant care where quality is more important than quantity.

About: Market Dojo provides accessible eSourcing software. Find out more at

Friday, 5 June 2015

HomeServe Identify Savings Opportunities of £1.9 Million following the Implementation of Market Dojo’s eAuction Platform.

Market Dojo strive to make procurement professionals’ lives easier by providing innovative cloud-based eSourcing tools. Founded in 2010 by procurement professionals, and having received three grants for innovation, Market Dojo’s main focus is enabling better adoption for both the buyer and the suppliers. 

Jadon Silva, Director of UK Procurement, spearheaded the implementation of this software at HomeServe with the first auction taking place in April 2015.  Following HomeServe’s first three auctions, savings of £1.9 million have been identified.

HomeServe was formed in 1993.  Its mission is to be the UK’s leading home assistance company. The scope of services they provide ranges from plumbing and drainage emergencies, locksmith services and gas boiler repair.
With a growing network of experienced engineers, HomeServe provide a reliable service across the globe, with operations in the UK, US, France, Italy, Spain and further afield. 

Jadon Silva and the team at HomeServe have identified a number of reverse auction opportunities by using Market Dojo. Through these, the home assistance experts plan to generate even greater savings, which will hopefully carve the path for a fully adopted eSourcing approach. 

Two separate categories have so far been auctioned. The first was for the supply of envelopes which took place in a single day and comprised of three ranked auctions to supply the UK, France and Spain. Ranked auctions allow participants to see their position in the auction, relative to other participants. They really encourage competition amongst suppliers and are the most commonly known and widely used e-auctions that take place. 

Market Dojo attended  HomeServe’s head office in Walsall for the first auctions where a phenomenal value of £500k was saved, working out at 30% of what the company were previously paying. 

The second category was for the supply of various subcontracted services, which encompassed four auctions across 20 different regions of the UK. The slightly more aggressive Japanese auction style was used and over 140 suppliers were invited to take part in each auction. Each of the suppliers were able to bid on any of the regions, which were created as separate Lots. Japanese auctions involve the buyer setting various bid levels for each lot, which the suppliers then have to accept within a certain time period. Once this time period passes, a lower price level is designated. This process repeats until the last participant declines a bid level or the time runs out. 

Through Jadon’s resilience to push the Japanese e-auction agenda, HomeServe saved a staggering £1.4m.  Additionally, negotiation processes which may have taken weeks or months, were completed in a matter of hours.
 Hi JadonPlease find team photos 
With success resonating across HomeServe, Market Dojo looks forward to continuing to build a long-standing relationship with the home assistance provider. 

Commenting on the savings achieved, Jadon says; “It is great that we can extract this value from smarter procurement initiatives.  The subcontractor network may have fallen into the complex category, which often doesn't favour e-auctions.  However, with the correct communication, due diligence and controls, we have proved that the e-auction methodology can still be a success.”

Alun Rafique, co-founder of Market Dojo mentions ”We are delighted to see another company bring eSourcing in-house with such ease and uncover large savings.  Jadon has shown how eSourcing can be successfully adopted by his team of buyers and their diverse range of suppliers.”

When asked what HomeServe would do with the savings, Jadon replied; “The savings we make allow HomeServe to invest in what is really important to us as a business.  Customer experience is at the heart of what we do. We aim to be at the forefront of new technology, which aligns with providing our customers effortless service.”

About: Market Dojo provides accessible eSourcing software. Find out more at

Tuesday, 2 June 2015

Some more generous client feedback

In case you missed it, we recently enhanced our Case Study page.  

This included a neat filter option to help our visitors zone into the segment of interest, be it Private or Public sector, Charities or Consultancies.  Give it a try here.

We've also added a number of new case studies for you to read.  Some highlights include:

Our partner eQuiddity / BakerWanless talk about how we've forged a close partnership over the last few years helping both our companies grow stronger.  

Milla Harloff-Bernyk from Creative Education shares her insight into the challenges faced by procurement teams within an SME and how user-friendliness drove the adoption within the company.

And lastly ABM Global Solutions' advisory team discuss how important support and frequent developments are to the on-going success of the eSourcing approach.

We hope you find them useful and of course should you have any specific questions about our clients or the eSourcing process in general, we'd love to hear from you.

About: Market Dojo provides accessible eSourcing software. Find out more at

Friday, 29 May 2015

My Summer in England - the first blog from our French intern Alex Mahé

This year, I will spend my summer holidays in the British Island. Obviously this is not the most exotic destination but I have to do this because a master in management is waiting for me and my English skills are far to be perfect.

Different missions in this promising start-up as well as the discovery of your country will be my daily life until late July.

Far from being the ultimate summer destination, I was expecting very wet weather.It has not been so bad, until now! Nevertheless, coconuts and lovely beaches are missing.

On disembarking from the ferry, I could almost believe I was in France if you were driving on the correct side of the road and if you were using “kilometres” rather than miles. The first yards driving were slightly stressful.

Fascinated by cars, I think that you, English people, have better taste in this domain. I have already seen more sports and luxury cars here in three days than in one month in France! However, you clearly lack creativity in some areas.
For example, your houses are all identical to each other. Considering the price, is it not frustrating to have the same house as your neighbour? Don’t you prefer something more personal? I find it particularly sad.

Market Dojo seems to be more creative. I was surprised when I discovered that Market Dojo offices are now located in the middle of a farm, in the middle of the countryside and fields. Original for a company that creates software applications and is in full development!

The team, like most English people, are very welcoming. I could also describe it as happy, thirsty (yes, they drink eat least 4 or 5 cup of tea per person and per day), involved in their work & often crazy! 

Although they find it odd that I do not like tea and coffee, they do their best to quickly integrate myself within the team. They are very interested in me, which, in addition to creating relationships, helps me improve my English skills. 

As soon as I arrived, they didn’t hesitate in accompanying me to Subway and inviting me to come and play a football match on the first evening.

Unfortunately, I did not represent French football well that evening. Awkward in my dribbles and in front of goal, I justify myself by accusing my unsuitable shoes to synthetic fields.

I would add that Nick was a serial scorer this evening.

I also realise that English people seem to be more sporty than us. However fast food and junk food are present approximately everywhere. Perhaps the French and English could take the best from each other ?  

Let’s get back to work! My role is to develop their business in France by promoting them and by cold calling people in France. I'm not very exciting by this last one but it should be a beneficial experience in my career.

Then, I have to translate some parts of their website into French. Anya, the new marketing and salesperson, may need my help in promoting market dojo. I already have some design tasks to do, which I really like. Nevertheless, my main assignment is to help Alun to maintain his French knowledge. Actually he is not so bad!

I’m going to be a very busy man during these 10 weeks.

About: Market Dojo provides accessible eSourcing software. Find out more at

Wednesday, 20 May 2015

Our thoughts from the CIPS Middle East conference 2015

Last week we were generously invited by our partners, ArcBlue, to join their exhibition stand and sponsored dinner at the CIPS Middle East Conference 2015 in Abu Dhabi.

ArcBlue is the sole provider of training services for CIPS in the MENA (Middle East and North Africa) region and have been using our tools as a training aid for their workshops.

It was a fantastic opportunity to explore a new market that we knew little about whilst furthering our partnership.  

The trip was immensely aided by two friends and local Emiratis whom I knew from Bristol University.  Quite frankly I was spoiled rotten!
Ali and I posing in front of Marina Beach, Dubai
To begin with my economy flight with Etihad Airways on their brand new Airbus A380 was wonderful, comparable to a business-class flight with Delta Airlines a few years ago.

Upon arrival, despite my friends having a nightmare day where they broke down in their boat, leading to their rescue by the coastguard, and lost their house-keys and a mobile phone (a long story...), they still managed to greet me at the airport.  They had a taxi driver waiting outside, who had unofficially become their chauffeur for the day since their car-keys were also attached to the lost key-chain and it was their driver's day off!  However, 3 hours of taxi service only set you back about £30, so it was an affordable consolation. 

We headed back to their beautiful house equipped with pool, cook and maid - it's a life one could get very used to!

The evening passed with a lovely dinner in a new venue (an occurance that seems likely to occur on a daily basis given the rate of growth in the city) then onto the bars on Yas Island, home of the Abu Dhabi Grand Prix, before heading home for a sobering dip in the pool before bed.

One thing that did strike me was how quiet the city was considering this was the equivalent of a Saturday night out.  There was never a queue in sight, even in the most popular of venues.  This really hit home when the following morning we visited Masdar City, a purpose-built city to showcase renewable energy and a hub for cleantec companies.   Designed as a home for up to 50,000 people, it currently hopes to reach 10,000 inhabitants in the next 3 to 5 years.  As a result, it felt like the luxury set of an apocalypse movie!

On to the CIPS event.  The venue was the impressive Intercontinental Hotel, in which I had the pleasure the previous day of enjoying a business lunch and an afternoon on its private beach.  The event was smaller than those we've attended in London but well represented by many senior procurement folk, as expected by an event hosted by the professional body.  

As it happens, I didn't attend any of the talks, preferring instead to man the stand just in case (which paid dividends late on for one of the most interesting contacts I met all day), so I can't comment on them.  However David Noble, Duncan Brock and the CIPS President Babs Omotowa were all up on stage along with some very interesting local speakers.

What is great about the CIPS events is that the speakers actively network before and after their talks, so I did at least get to speak to the majority of them at various times of the day.  

One general theme was that the majority of public sector organisations were embedded with Oracle.  It appeared the government has encouraged, even perhaps mandated, their various organisations to use it.  An interesting approach, though not one I could see earning any friends if it were to happen here in the UK.

I frequently brought the topic of conversation onto eAuctions and as ever the appetite was divided.  However some  significant public sector entities admitted they plan to run some in the coming months, especially those with individuals in the team who had prior experience.  Reluctance typically came from those who were not familiar with the process, which is just what we see in Europe too.  We could call it the fear of the unknown.  Hopefully some easy, intuitive and on-demand eAuction tools could help ease that fear with little risk :)

This year we were also invited to the dinner event, the first we've attended.  The CIPS MENA awards were handed out following a groundhog day shortlist process involving Jumeira Group and Etihad Airways.  Amazingly, these two organisations, combined, were shortlisted 12 times out of 9 team awards!  Etihad ended up as the overall winner.  As clients of ArcBlue, it was quite a good evening for them by affiliation too.

Anyhow, it was a very worthwhile trip with lots of interesting new contacts to keep in touch with, not least our pleasure in meeting more of the ArcBlue team. 

About: Market Dojo provides accessible eSourcing software. Find out more at